Privacy policy

How we collect, use and protect personal information. Last updated: October 2026.

Who we are

Jorneevo provides an online system that travel agencies use to run their business. For the data agencies enter about their customers, the agency is the controller and we process it on their instructions.

What we collect

  • Account details of agency staff: name, email, phone and sign-in records
  • Business data agencies enter: customers, travellers, bookings, documents and payments
  • Demo requests sent through this website
  • Basic technical logs needed to keep the service secure

How we use it

We use personal information only to provide, secure and support the service, to answer your requests and to meet legal obligations. We do not sell personal information and we do not use it for advertising.

Sharing

We share data only with providers that help us run the service, such as hosting, email, SMS and payment providers chosen by the agency, under contracts that protect it.

Retention and your rights

Agencies can export or delete their data. You may ask us to access, correct or delete your personal information by writing to the email on our contact page.

Cookies

This website does not use advertising or tracking cookies. The agency app uses one essential cookie to keep you signed in.