Export payments and open balances
Download to Excel the payments received in a period, the balances customers still owe, or a list of bookings.
Export when your accountant asks for the month's receipts, or when you want the list of customers who still owe money in a spreadsheet. The file is an Excel workbook in the language you use the system in.
Export the payments received
- Open Payments and the Received tab.
- Set the filters: the period (Today, Last 7 days, This month or Dates), the Method, the Kind and, if you want, a search.
- Press Export at the top. The message Payments downloading for Excel appears and the file downloads.
The file has one row per payment or refund, with these columns: Receipt, Date, Kind (Payment or Refund), Booking, Customer, Phone, Trip, Method, Reference, Currency, Amount (refunds as a minus) and Note. Amounts are in each booking's own currency.
Export the open balances
- Open Payments and the Outstanding tab. Search if you want only some customers.
- Press Export. The message Open balances downloading for Excel appears.
The file lists the confirmed bookings that still owe money, the earliest due first.
Export bookings
- Open Bookings and set the payment filter, the Trip and the search as you need.
- Press Export. To export only some bookings, tick them first: the button becomes Export …, or use Export to Excel in the bar that appears.
The bookings and open balances files have these columns: Booking, Created, Customer, Phone, Email, Trip, Code, Departs, Returns, Adults, Children, Infants, Currency, Total, Paid, Balance, Due, Payment (the payment state, for example Overdue) and Source.
Note
One file holds up to 50,000 rows. If your agency has more, export one period or one trip at a time. If your role is limited to one branch, the file holds only your branch.
Who can export
- Payments: anyone who can see payments.
- Open balances and bookings: anyone who can see bookings.
- Reports and the accounting journal have their own exports: see Run and export a report.
Related articles
- The Payments screenEverything about money in one screen: payments received, balances still owed, payment links, invoices, transfers to confirm and the gateway checks.
- Reconcile online payments with the gatewayCompare what your payment gateway collected with what is recorded on bookings, fix each difference and check the daily settlement.
- Run and export a reportChoose the report, the period, the branch and the currency, compare with the period before, and download it to Excel.
- Payments: common questionsShort answers about deleting payments, the cash drawer, currencies, receipts, part payments and who can do what with money.