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Print a receipt

Print or save as PDF the receipt of any payment or refund, from the booking or from the Payments screen.

How toUpdated

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Every payment and every refund has a receipt with its own number. You can print it again at any time, or save it as a PDF to send.

Steps

  1. Find the payment in one of these places:
    • the message Payment recorded right after you record it: press Print receipt;
    • the booking's Payments tab: press the printer button Print receipt on the payment's row;
    • Payments → Received: press the printer button at the end of the row.
  2. The receipt opens in a new tab, in the language you use the system in.
  3. Use your browser's print command. To get a PDF, choose Save as PDF as the printer.

What the receipt shows

  • The agency's name, logo and details at the top, and the title Payment receipt (or Refund receipt) with the receipt number.
  • Received from (or Refunded to): the customer's name and mobile.
  • Details: the date, the booking number, the method and the reference when there is one.
  • The amount, in large figures.
  • The trip, the Booking total, the amount Paid so far and the Balance at the time you print it.

Note

The figures under the amount are the booking's figures today, so a receipt printed later shows the later balance. The receipt number, date and amount never change.

If something goes wrong

  • The printer button is missing: your role cannot see payments.
  • Payment not found: the page is out of date. Reload the booking.
  • Nothing opens: your browser blocked the new tab. Allow pop-ups for the system's address and try again.

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