Room types, features, room states and rooming terms
The default room types and how many they sleep, room features, meal plans, the colours of rooms on a night, and contract labels.
Room types, features and meal plans are your agency's own lists in Settings → Lists. A new agency starts with the values below; you can rename them, add more or switch some off.
Room types
| Type | Short | Sleeps |
|---|---|---|
| Single | SGL | 1 |
| Double (the default) | DBL | 2 |
| Twin | TWN | 2 |
| Triple | TRP | 3 |
| Quad | QAD | 4 |
| Family room | FAM | 4 |
| Suite (a premium type: given out last) | STE | 3 |
A room type without a capacity sleeps 2.
Room features
Balcony (placed on front-side rooms), Corner room (placed on corner rooms), Connecting door, Accessible, Bathtub, Quiet end. The contract window can prefer rooms with features; it is a preference, not a rule.
Meal plans
Room only, Breakfast (the default), Half board, Full board, All inclusive.
A room on a night
| State | Meaning |
|---|---|
| Booked | Contracted and given to a booking. |
| Available | Contracted and free to sell. |
| On hold | Contracted but kept out of automatic assignment. |
| Out of service | Not sold, not contracted, no guests can be put in it. |
| Not contracted | No contract this night: part of the hotel's own inventory. |
| Another trip | Contracted for another trip (when you show one trip). |
Contract labels
| Label | Meaning |
|---|---|
| List sent … / List not sent yet | Whether the rooming list was marked as sent to the hotel. |
| "2 waiting" | Bookings on the trip still need a room in this contract. |
| "In 3 days, 4 unsold" | The release date is within 7 days and rooms are unsold. |
| Passed | The release date has passed. Unsold rooms are handed back to the hotel automatically on that date, unless Hand unsold rooms back automatically is off in Preferences. |
| Completed | The stay is over. |
| Archived | A hotel deleted while it had contracts. |
Words used
| Term | Meaning |
|---|---|
| Contract (allotment) | A block of rooms a hotel keeps for one trip, for set nights. |
| Release date | The day unsold rooms should go back to the hotel. A reminder only. |
| Stay | One contract's trip, check-in and check-out. Guests move only within a stay. |
| Rooming list | Who sleeps in which room, sent to the hotel. |
| Lead guest | The first guest of a room. |
Related articles
- The hotel page, 3D building and floor planOne hotel: its numbers for a night, a 3D building you turn and step night by night, the floor plan, the contracts and each room's details.
- Room contracts (allotments) and release datesWhat a room contract is, what the release date means, and how the rooms nobody booked leave the contract on that date by themselves.
- How rooms are given out automaticallyWhen the system gives hotel rooms to bookings, how it splits a party into rooms and keeps families together, and which rooms it skips.
- Error messages: trips, hotels, documents and tasksEvery message you may see while you build trips, contract hotel rooms, move guests, upload documents or manage tasks, and the fix.