Sign in to your account with a code

Your account with your travel agency shows your trips, payments, points, offers and a chat with the agency, in one place. You sign in with a code; there is no password to remember.

Before you start

• Open the link the agency sent you. It ends with the agency's name, for example /c/your-agency.
• Use the mobile number or email you gave the agency. If you are new, the agency may let you open an account yourself; otherwise ask them to open one.

Steps

1. Choose Mobile or Email.
2. For a mobile, check the Country code, type your Mobile number, and choose where the code goes: WhatsApp or Text message. For an email, type your Email.
3. If you are new and you see Your name (if you are new), type your name.
4. Tap Send me a code.
5. The screen says "Enter the 6-digit code we sent to …". Type the code. It signs you in by itself when the last digit is typed, or tap Sign in.

After you sign in

• Your account opens on Home.
• This phone stays signed in for 30 days, and longer while you keep using it. You can sign out from the Me tab.
• If you open your trip link and enter its code, you are signed in to your account too.

If the code does not come

• Wait 30 seconds and tap Send again.
• Tap Change number to fix a typing mistake, or try the other channel (WhatsApp, text message or email).
• See I did not get my code or cannot sign in for every message and what to do.