Download your tickets, vouchers and invoices
Open or download the tickets, hotel vouchers and visas the agency sent you, and your tax invoices and credit notes.
Documents
- Open your trip page or the booking in your account.
- Go to Travellers and documents. The booking's documents (for example a hotel voucher) are at the top; each traveller's documents are under their name.
- Tap Download next to a document marked Ready or Received.
Photos and PDFs open in your browser; other files download.
Invoices (in your account)
- Open the booking from My trips.
- Under Invoices, tap the invoice: a Tax invoice or a Credit note, with its number, date and total.
- A printable copy opens. Print it or save it as PDF from your browser.
Note
Invoice links work for one hour after you open the booking. If one stops working, open the booking again.
If something goes wrong
- Document not found, Invoice not found or File not found: the agency replaced or removed it. Refresh the page, or ask in the chat.
Related articles
- Your trip pageThe private page for your booking: countdown, flights, day-by-day plan, hotel and room, travellers and documents, payments and how to reach the agency.
- A booking in your accountEverything about one booking: flights, day-by-day plan, hotel and room, travellers and documents, payments, invoices and the ways to pay.
- Send your passport and documentsSend a photo or PDF of a passport or another document the agency needs, straight from your trip page or booking.