Pay your balance online by card
Pay the full balance, the amount the agency asked for, or part of it by card, on a secure payment page, and get your receipt.
Pay by card whenever you like before the due date. Your card details go to the bank, never to the agency.
Before you start
The agency must accept online payments. If it does not, the trip page shows How to pay with its bank details instead.
Steps
- On your trip page, tap Pay 773.430 BHD on the Payment card, or Pay now under Next step. In your account, open the booking, tap Pay and choose Card online.
- Choose how much:
- on the trip page: The full balance, an Amount the agency asked for ("open until …"), or Another amount (Pay part of it now) and type the Amount;
- in your account: Deposit (for a new online booking), Full balance, or type the Amount.
- Tap Pay …. The secure payment page opens. See The secure payment page.
- Check the amount and tap Pay … again. You go to the bank's page, pay there, and come back by yourself.
- Wait while it says Confirming your payment with the bank…. Keep the page open.
After you pay
- Payment received. Thank you! shows with a receipt: the receipt number, amount, date, booking and reference.
- The booking's balance goes down at once. When nothing is left, it says Your booking is now paid in full. Have a wonderful trip.
- The agency sends you the receipt, usually by WhatsApp.
- If the agency gives loyalty points on payments, you earn them.
- Print receipt prints the page; Back to my trip returns to your trip.
Warning
If it says The bank is still confirming…, do not pay again. Tap Check again after a minute, or come back to the page later.
If something goes wrong
- Enter an amount up to the balance: the amount is zero or more than you owe.
- The payment did not go through: no money was taken. Tap Try again with the same card or another one.
- You cancelled the payment: nothing was charged. Pay whenever you are ready.
- More in My online payment did not go through.
Related articles
- The secure payment pageThe page a payment link opens: what you are paying, the button that takes you to your bank, the payment states and your receipt.
- Paying online: common questionsAnswers about card safety, paying part of the balance, receipts, expired payment links, bank transfers and paying twice.
- My online payment did not go throughThe card was declined, the page keeps confirming, the link expired or the amount is refused. What each case means and what to do.
- Pay by bank transfer and send the detailsPay by bank transfer to the agency's account, then send the amount, reference, date and receipt so the agency can confirm it.